How thredUP LUXE and other retailers capitalize on pre-owned luxury
Granted, there’s bound to be a surprise or two in any bag of items sent…
Browsing: October/November 2017
Putting the “Now” in Prime Now
First came two-day shipping. Then one-day. Then two-hour. Now Amazon is moving toward instant. Amazon.com…
Brains in your back pocket
These days, everything has gone smart. Why should the wallet be left behind? The new…
More accurate data and streamlined systems give L.L.Bean an omnichannel edge
What’s a catalog-dominated business to do when online and other digital channels invade the world?…
Finding the right person for the right job: Jaimee Marshall
Jaimee Marshall, Executive Vice President, Kirk Palmer Associates Jaimee Marshall likes to say she was…
How will retailers follow Amazon’s lead into conversational commerce?
The idea of speaking a command and having a device respond would have been comedy…
Talking payments
Over the last few weeks, I’ve found myself thinking a lot about payment options and…