Browsing: Store Operations
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STORES’ 2019 retail industry trend forecast
It’s that time of year again — time to put on the prognosticator hat and take a stab at foreseeing…
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What priorities matter most in mystery shopping?
Driven by a desire to know how well they are serving existing customers as well as attracting new customers, retailers…
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Sleep Number innovates to stay ahead of competitors
For years, consumers thought of their mattresses as “big white rectangles,” says Mary Helen Rogers, spokeswoman for the International Sleep…
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App-free mobile self-checkout empowers customers and store associates
Sock maker and retailer Stance has shown there is an audience for a pair of well-made socks. It has all…
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Signature store scent boosts Luxury Living Group’s luxury factor
Luxury Living Group serves a discriminating global clientele with ample disposable income to feather their nests in, well, luxury. Alberto…
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PGA Tour Superstore is defying the retail odds
Don’t tell the folks at PGA Tour Superstore that golf is a declining sport. The 33-store chain, owned by The…
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Using data to prepare for extreme weather
Weather can be a primary driver of consumer demand and behavior. Now there’s a service spearheaded by IBM that integrates…
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Selling the low country vibe
The “spirit of the south,” as exemplified in the men’s, women’s and children’s apparel products sold under the Southern Tide…
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Retailers must prepare for the increasing consumer demand of try-before-you-buy programs
There is no doubt that today’s consumers are increasingly demanding and fickle to boot. They’re not altogether loyal. Now, they…
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DSW strides toward the future with new store concepts
A couple of years ago, customer intercepts, exit interviews and store data from DSW showed that the footwear and accessories…