Browsing: Human Resources
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A focus on customer experience, productivity and flexibility
As retailers strive to remain competitive, many are turning their attention to the sales associates who work in their stores.…
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Retailers make the best use of a key component of a great customer experience — store employees
One day in Arkansas in 1984, a 17-year-old high school basketball player named Doug McMillon took a job unloading trucks…
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BevMo! streamlines information transfer between corporate and stores
Many retailers struggle to ensure that information moves between their corporate departments and store locations clearly, completely and efficiently. Email…
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Attracting customers? How about attracting tech talent?
Sephora and Stitch Fix, both located in the San Francisco Bay Area, are well accustomed to competing for tech talent…
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Right on course: Stacey Boyd
On her LinkedIn profile, Stacey Boyd lists parent, former teacher and school principal among her job titles; she can now…
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Brookstone prepares for the workforce of the future
Brookstone, long known for offering unique products like kinetic sand, percussion massagers and watch winders, is upending its business model.…
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Democratizing delivery: Lee Hnetinka
Lee Hnetinka, CEO and founder, Darkstore Few things drive marketers and retailers crazier than delivery. Thanks to a generation of consumers…
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The art and science of seeing: Amy Herman
Amy Herman, Founder and President, The Art of Perception Humans have vision, but unintended bias often gets in the way of “seeing.”…
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Lowe’s expands training program to help communities in need
A clothing retailer once used the tagline, “An educated consumer is our best customer.” They were clearly onto something —…
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Brand reboot: Mariah Chase
Mariah Chase, CEO, Eloquii Mariah Chase is CEO of ELOQUII, a fast-fashion go-to for trend-savvy women in sizes 14 to…